Before changing your password, we need to verify your identity. Choose an option for us to send a verification code to the email address or mobile phone on file for your account. We will include a link in the message that you can click to complete the process or you can enter your code on the next page.
Already have a Verification Code?
If you already received a code, click "Enter my code" to enter it on the next page and reset your password.
Alaska Communications Systems (ACS)
bandwidth.com (includes Republic Wireless)
C Spire Wireless (aka Cellular South)
Carolina West Wireless
Cellular One of N.E. Arizona
Chariton Valley Cellular
Cleartalk (Flat Wireless)
Copper Valley Telecom
Cricket (Leap Wireless)
Duet IP (Max. Wireless/Wireless Comm. Venture)
East Kentucky Network (Appalachian Wireless)
ECIT/Cellular One of East Central Illinois
Golden State Cellular
Illinois Valley Cellular
This site give access to services offered by Comenity Bank. Comenity Bank issues your west elm credit card account.
1-800-695-3988 (TDD/TTY 1-800-695-1788)
©2015 Comenity LLC