Report Lost or Stolen Vitacost Healthy Perks MasterCard® Account

Keeping your Vitacost account secure is important to us. If your account information is ever lost or stolen, please call our Customer Care team at 1-877-882-3535 (TDD/TTY: 1-888-819-1918) immediately.

Help and Customer Care

View secure message center

Secure Message Center is your resource for secure online communication about your Vitacost Healthy Perks MasterCard® account.

Customer Care information

To speak with a member of our customer care team, please contact us:

Customer Care




Customer Care hours

Monday - Saturday
8am - 9pm ET.
Closed Sundays

Live Customer Care hours may vary on holidays. Automated Customer Care is available 24 hours, 7 days a week.

Customer Care address

Comenity Capital Bank
PO Box 183003
Columbus, OH 43218-3003