Third Party Money Management

Frequently Asked Questions (FAQs)

• Do you provide support for third-party tools like Quicken?
  We understand how convenient it is to manage your money using third-party tools like Quicken. While we are not able to provide support for any third-party tool, we do support Intuit-based tools, including Quicken, Mint.com and Quicken.com.
• Can I use money management tools like Quicken and Mint.com with my Trek Credit Card Account?
  Yes. Comenity Bank offers a secure connection to Intuit's personal financial management tools, Quicken and Mint.com. Please note that while other tools may provide access to your Account, they are not officially supported by Comenity Bank.
• My Trek Credit Card just moved over to Comenity. Do I need to set it up again on Quicken?
  Yes. Sign into Quicken and select "Add Credit Card Account." Follow the prompt to enter your bank name, however, instead of entering your bank name, enter the name of your credit card: Trek Credit Card. Please note that Quicken file (*.QFX) is not a supported option.
• How do I add my Trek Credit Card Account to Quicken?
  Sign into Quicken and select "Add Credit Card Account." Follow the prompt to enter your bank name, however, instead of entering your bank name, enter the name of your credit card: Trek Credit Card. Please note that Quicken file (*.QFX) is not a supported option.
• How do I add my Trek Credit Card Account to Mint.com?
  Sign in to your Mint.com account and select "Add Account." Search for the name of your credit card: Trek Credit Card. Select your Trek Credit Card and follow the prompts.
• Why am I receiving multiple statement reminders asking me to go paperless?
  This is probably happening because of your Intuit settings. Sign into Intuit and update your preferences.