SCRA or Servicemembers Civil Relief Act is a national law providing interest rate relief and other protections to eligible, active duty military and other official personnel.
Comenity Bank and Comenity Capital Bank are committed to providing our eligible Servicemembers benefits and protections pursuant to the SCRA.
SCRA's primary benefit to eligible Servicemembers includes offering an interest rate of no more than 6% on accounts owned and serviced by Comenity.
SCRA or Servicemembers Civil Relief Act is a national law providing interest rate relief and other protections to eligible, active duty military and other official personnel.
Comenity Bank and Comenity Capital Bank are committed to providing our eligible Servicemembers benefits and protections pursuant to the SCRA.
SCRA's primary benefit to eligible Servicemembers includes offering an interest rate of no more than 6% on accounts owned and serviced by Comenity.
Active duty member of the Army, Navy, Air Force, Marine Corps or Coast Guard
Army, Navy, Air Force, Marine Corp or Coast Guard reservist serving on active duty
National Guard member in qualifying active service
Commissioned officer of the National Oceanic & Atmospheric Administration and Public Health Service on active service
Active duty member of the Army, Navy, Air Force, Marine Corps or Coast Guard
Army, Navy, Air Force, Marine Corp or Coast Guard reservist serving on active duty
National Guard member in qualifying active service
Commissioned officer of the National Oceanic & Atmospheric Administration and Public Health Service on active service
SCRA benefits may be requested as soon as you receive active duty orders, but you must request SCRA benefits no later than 180 days following the end of your active duty period.
You may choose whichever of the following options is most convenient for you:
Mail your written request along with your active duty orders or a letter from your commanding officer on official letterhead showing your active duty period(s) to:
Comenity
Attn: SCRA Request
PO Box 182273
Columbus, Ohio 43218-2273
Make your request by phone: 1-855-463-0222
Monday-Friday
8:00 a.m. – 8:00 p.m. ET
Voicemail available after hours
Closed holidays
Fax your written request: 614-729-3417
You must include your active duty orders or a letter from your commanding officer on official letterhead showing your active duty period(s).
Registered cardmembers can contact Customer Care about SCRA benefits via Account Center's Secure Message Center. Customer Care representatives will reply within 48 hours with additional information. Not yet registered? Register now.
SCRA benefits may be requested as soon as you receive active duty orders, but you must request SCRA benefits no later than 180 days following the end of your active duty period.
You may choose whichever of the following options is most convenient for you:
Mail your written request along with your active duty orders or a letter from your commanding officer on official letterhead showing your active duty period(s) to:
Comenity
Attn: SCRA Request
PO Box 182273
Columbus, Ohio 43218-2273
Make your request by phone: 1-855-463-0222
Monday-Friday
8:00 a.m. – 8:00 p.m. ET
Voicemail available after hours
Closed holidays
Fax your written request: 614-729-3417
You must include your active duty orders or a letter from your commanding officer on official letterhead showing your active duty period(s).
Registered cardmembers can contact Customer Care about SCRA benefits via Account Center's Secure Message Center. Customer Care representatives will reply within 48 hours with additional information. Not yet registered? Register now.
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