Federal law requires us to consider your income before authorizing a credit limit increase. Keeping your income information up to date also makes it easier for us to consider your eligibility for a future credit limit increase.
Federal law requires us to consider your income before authorizing a credit limit increase. Keeping your income information up to date also makes it easier for us to consider your eligibility for a future credit limit increase.
Federal law requires that we use your SSN to verify your identity. We also use your SSN to obtain credit bureau information.
If your credit card account information has been lost or stolen, please report it immediately to Customer Care at 1-866-518-3992 (Visa) or 1-800-695-5772 (Signature) (TDD/TTY: 1-800-695-1788).
If you notice fraudulent activity on your account, please contact Customer Care immediately at 1-866-518-3992 (Visa) or 1-800-695-5772 (Signature) (TDD/TTY: 1-800-695-1788).
We recommend that you update your password every six months to help protect your account's security and privacy.
To update your password and manage your personal information, visit the My Profile section.
Phishing is an illegal method of attempting to obtain your personal information for fraudulent purposes. This can occur via email, text messages, voice calls and other methods. Always use extreme caution when you receive any unsolicited requests for your personal information.
We will never contact you via phone, email or text message to request sensitive information. If you're ever suspicious of an attempt to obtain information regarding your Sony Credit Card account, contact Customer Care immediately at 1-866-518-3992 (Visa) or 1-800-695-5772 (Signature) (TDD/TTY: 1-800-695-1788). Visit our Secure Communication page to learn more about how to protect your information.
Comenity Bank or Sony may contact you via call, text or email:
We will never contact you via phone, email or text message to request sensitive information. If you're ever suspicious of an attempt to obtain information regarding your Sony Credit Card account, contact Customer Care immediately at 1-866-518-3992 (Visa) or 1-800-695-5772 (Signature) (TDD/TTY: 1-800-695-1788)
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Comenity Bank
PO Box 182273
Columbus, OH 43218
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