My Pier 1 Rewards Program (or the "Program") Rules and Regulations
Terms and Conditions

My Pier 1 Rewards Program Terms and Conditions These Terms and Conditions were last revised on January 18, 2019

IMPORTANT NOTE: THESE TERMS CONTAIN PROVISIONS THAT LIMIT OUR LIABILITY TO YOU, ELIMINATE YOUR RIGHT TO A TRIAL BY JURY, REQUIRE YOU TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS AND NOT AS A PART OF ANY CLASS OR REPRESENTATIVE ACTION, AND THROUGH FINAL AND BINDING ARBITRATION. SEE BELOW.

These terms and conditions govern your membership in the My Pier 1 Rewards Program ("My Pier 1 Rewards" or "the Program") offered by Pier 1 Imports (U.S.), Inc. ("Pier 1" or "we," "our" or "us"). By enrolling in the Program you agree: (i) to be bound by these terms and conditions, including the policies and rules referenced herein, and (ii) acknowledge that Pier 1 may cancel the Program or change these terms and conditions at its discretion from time to time. If you do not agree with any of the terms conditions of the Program, do not enroll. If you are enrolled and no longer wish to participate, or do not agree with these terms and conditions, or any changes to these terms and conditions, please cancel your membership by following the cancellation process outlined in Section 16 below. United States residents who enroll in the Program are be subject to the United States terms and conditions set forth below, and Canadian residents who enroll in the Program are be subject to the Canada terms and conditions set forth below. These terms and conditions are separate and independent from your Pier 1 Rewards Credit Card Account Agreement (your "Account Agreement"), which governs the use of your Pier 1 Rewards Credit Card. In the event of any conflict between these terms and conditions and your Account Agreement, these terms and conditions will control in any matter relating to the Program.

The Program allows persons who have completed the membership enrollment steps described below (the "Members") to earn rewards, benefits and/or rebates as well as have access to exclusive offers, events, and contests which may be offered by us from time to time as more fully set forth below.

FOR THE MOST UP-TO-DATE terms and conditions, PLEASE VISIT

www.mypier1rewards.com .

1. Membership

 

My Pier 1 Rewards is available to legal residents of the United States who are at least 18 years of age or older at the time of registration. The Program allows you to earn points ("Points") on the dollars you spend as described below. You can then redeem those Points for Pier 1 Reward Certificates valid at Pier 1 stores or online at www.pier1.com (the "Reward Certificates").

The Program provides three tiers of membership for its customers, each providing a unique set of benefits. The first tier is Pearl and only requires you to provide your first and last name, phone number, and email address to enroll. Additional Program benefits of Pearl may require you to provide further information such as your mailing address and birthday, all of which you may provide at your discretion.


The second and third tiers are Cobalt and Platinum, each of which are credit card based tiers and require you to apply and be approved for the Pier 1 Rewards Credit Card. Upon approval you will automatically be enrolled in the Cobalt tier of the Program. If you spend a minimum of $1,000.00 in a twelve (12) month period, you will automatically be elevated to the Platinum tier of the Program. You must be a Cobalt member before you can be elevated to a Platinum member.

You may enroll to become a Pearl member, or apply for the Pier 1 Rewards Credit Card at Pier 1 retail stores, online at www.mypier1rewards.com, or by calling Pier 1 Customer Service at 1-800- 245-4595.


2. Program Benefits and Offers

  • Pearl – Pearl members receive members-only offers such as a "Welcome Offer" yearly "Birthday Bonus" offer, invitations to in-store events, and an extended return time on all purchases.
  • Cobalt – Cobalt Credit Cardmembers receive all benefits provided to Pearl members, and earn:
    • One (1) rewards point for every $1.00 in Net Eligible Purchases (defined below) at Pier 1 retail stores and online at www.pier1.com when using your Pier 1 Rewards Credit Card. Cobalt Credit Cardmembers will receive a $10 Rewards Certificate for every 200 rewards points earned as set forth below.
  • Platinum – Platinum Credit Cardmembers receive all benefits provided to Pearl members and Cobalt Credit Cardmembers, plus an extra ten percent (10%) off qualifying purchases on the first Tuesday of each month, commonly referred to as "Platinum Tuesdays."

 

In order to earn points and receive benefits under the Cobalt and Platinum tiers, Pier 1 Rewards Credit Cardmembers must be in Good Standing. "Good Standing" means: (1) your Pier 1 Credit Card account ("Account") is open to new charges and not over your credit limit; (2) your Account is not more than 60 days past due or otherwise in default; (3) your Pier 1 Credit Card is not flagged as lost, stolen, or fraudulent according to the Bank's records; (4) your Account is not in a hardship or workout program; and (5) you are not subject to a credit counseling arrangement related to your Account.

We are always working on additional ways to improve the Program. We may from time to time change and/or provide additional rewards, offers and benefits for one or more of the membership tiers. In order to stay updated on the latest rewards, offers and benefits, please check us out at www.mypier1rewards.com.


3. Welcome Offer


 A "My Pier 1 Rewards Welcome Offer" for Pearl members will be emailed to you after your member profile is completed and/or updated with your first and last name, phone number, email address and mailing address. Cobalt and Platinum Credit Cardmembers will receive their My Pier 1 Rewards Welcome Offer in the mail with their credit card welcome kit package. The offer may be used when you shop at a Pier 1 retail store or online at www.pier1.com, and is subject to the terms and conditions set forth on the offer, if any. The My Pier 1 Rewards Welcome Offer for Cobalt and Platinum Credit Cardmembers is subject to credit approval, and your Pier 1 Rewards Account must be in Good Standing at the time of transaction. The My Pier 1 Rewards Welcome Offer may vary depending on membership tier.

 


4. Birthday Bonus Offer

 

Members who have a completed profile with their first and last name, phone number, email address, and birth month and day will receive a "My Pier 1 Rewards Birthday Bonus" offer each year during their birth month. The offer will either be mailed or emailed to you. Cobalt and Platinum Credit Cardmembers must have had a credit card transaction within the last twelve (12) months and be in Good Standing in order to receive the My Pier 1 Rewards Birthday Bonus offer. The offer is valid at a U.S. Pier 1 retail store or online at www.pier1.com, and is subject to the terms and conditions set forth on the offer, if any. In order to be eligible to receive your My Pier 1 Rewards Birthday Bonus offer you must provide your birth month and day at least thirty (30) days prior to your birth month. The My Pier 1 Rewards Birthday Bonus offer may vary depending on membership tier.


5. Extended Return Policy

 

Members receive a fifteen (15) day extended return policy on all in store and online purchases, bringing Pier 1's normal forty-five (45) day return period to sixty (60) days. Please see Pier 1's full return policy at www.pier1.com/return-policy for additional merchandise return or exchange information.


6. Rewards Points

 

Cobalt and Platinum Credit Cardmembers will receive one (1) point for every $1.00 in Net Eligible Purchases (as defined below) at Pier 1 retail stores and online at www.pier1.com using their Pier 1 Rewards Credit Card. You will receive a $10.00 Rewards Certificate for every 200 points earned.

There is no maximum number of points that you can accumulate in the Program; however, points will expire twelve (12) months from the date of purchase. Point accrual will begin on your first purchase following enrollment and will continue as long as the Program offers points and your Account remains open and in Good Standing. We have the right to deduct points from your points balance for charges that were not or do not remain Net Eligible Purchases. If your points balance goes negative, you must first earn points to bring your points balance to zero before earning any points eligible for redemption. Points you earn may not be combined with points earned on any other Account. Points earned have no cash value and may not be used as payment to Pier 1 or any other third party.

"Net Eligible Purchases" means purchases of goods and services for personal, family, and household purposes using your Pier 1 Rewards Credit Card, minus any returns, refunds or credit adjustments, rounded to the nearest dollar. "Net Eligible Purchases" does not include, and points are not earned on: returns, refunds, credit adjustments, unauthorized or fraudulent charges, shipping charges, charges that violate the terms of your Account Agreement, purchases made by or for a business or for a business purpose, balance transfers, interest, fees or other Account activity, and taxes.


7. Bonus Points Offers

 

From time to time, we may make special offers for you to earn additional points for Net Eligible Purchases. These additional points are called "bonus points." The ways to earn bonus points, and the bonus points that can be earned, may vary. Read each offer carefully, as there may be important conditions or limitations such as blackout periods, bonus point limits, or exclusions. You may have to register to qualify for the offer. We may change or withdraw an offer at any time with or without notice. Any such change or withdrawal will not affect bonus points already earned. Your Net Eligible Purchase must be completed, and for Cobalt and Platinum Members who use their Pier 1 Rewards Credit Card, the transaction must be charged to your Account during the special offer period in order for you to earn the applicable bonus points. For mail order, special order, online, and other purchases, please be aware that we may not charge your Account until items purchased have shipped. During special offer periods, making a return in the same transaction as your purchase may result in earning fewer points because points are calculated off of your Net Eligible Purchases (in this case, your purchase minus return)


8. Posting of Points Earned; Expiration; Forfeiture

 

You will receive your points balance on your monthly billing statement for your Account each month. Please note that it often takes one to two (1-2) weeks or more for points from a Net Eligible Purchase to post to your points balance. At any time, we may verify and adjust your points balance based on our records and based on certain purchases not constituting, or no longer constituting, Net Eligible Purchases. Points will remain available in your points balance until they are redeemed for a Reward Certificate, are forfeited, or expire.

Points will expire 12 months from date of purchase. Except as otherwise provided by applicable law, you will forfeit all unused points if you file for bankruptcy, your participation in the Program is terminated, or your Account is closed for any reason. You will also forfeit points as described below and in Section 10. You will not receive any compensation or new points for points that expire or are forfeited.


9. Points Disputes

 

If points you believe were earned have not timely posted to your points balance, you may dispute your points balance ("Points Dispute") by calling 1-800-767-3662 (TDD/TTY 1-800-695-1788 or writing to Comenity Bank PO Box 182273 Columbus, OH 43218-2273 immediately. We will use reasonable efforts to investigate your Points Dispute if you notify us within ninety (90) days of the purchase date. If you do not notify us within that period, you waive your right to make a Points Dispute with respect to that purchase. We may require you to provide written confirmation of the dispute and the applicable purchase receipt and may decline to investigate further if you do not provide the requested confirmation or a valid receipt. Upon completion of the investigation, we will have no further responsibilities if you later reassert the same Points Dispute. Please note that the dispute rights with respect to your Account under the Account Agreement do not applyto these terms or to your rights and remedies under these terms, which are solely as set forth in these terms. Your sole and exclusive remedy, and our maximum liability to you, in the event you prevail in a Points Dispute, is for us to credit the disputed points to your points balance.


10. Reward Certificate Restrictions

 

We will only issue a Reward Certificate if your Account is in Good Standing. If your Account is not in Good Standing, you will not be eligible to receive Reward Certificate until the end of the billing period in which your Account is once again in Good Standing.

Rewards Certificates are not replaceable, redeemable or transferable for cash (unless required by law), credit, or other rewards under any circumstances, and cannot be used as payment of any outstanding obligation owed to Pier 1 or Comenity Bank.

Rewards Certificates are not "gift certificates" under applicable law. Once you have earned a Reward Certificate, your points balance will be reduced by the number of points used to obtain the Reward Certificate(s). Except as provided below, we will send a Reward Certificate to your Account's primary billing address along with the monthly billing statement for your Account. To change the primary billing address for your Account, please contact Pier 1 by calling 1-800-767- 3662 (TDD/TTY 1-800-695-1788).

Lost,stolen or mutilated Rewards Certificates will not be replaced. Redeemed Rewards Certificates are not refundable. Certain rewards are available only during the time periods described in Program communications. We may substitute rewards of equal or greater value as necessary at our discretion.

You may not combine a Reward Certificate with any other discount or certificate, except as otherwise provided in the offer. You may be required to use your Pier 1 Rewards Credit Card for any remaining balance when redeeming a Reward Certificate. Each Reward Certificate may be used for only one purchase. Any unused Reward Certificate value will be forfeited. Redeemed Rewards Certificates are not refundable. To the extent allowed by applicable law, we may cancel any earned or outstanding Reward Certificates if we become insolvent, unable to pay our debts when due, file an action under the U.S. Bankruptcy Code or have such an action filed against us.

Rewards Certificates are valid through the expiration date set forth on the Rewards Certificate, if any. Rewards Certificates must be surrendered upon redemption and no photocopies will be honored. Use of any Rewards Certificate is subject to any additional restrictions listed on the Rewards Certificate. Points from separate enrolled membership accounts may not be combined.

Points may not be sold, purchased, brokered, bartered, transferred or altered in any way by you. Any attempted transaction of such sort will automatically be void. Anyone engaging in such transactions will be liable for damages to us, including, but not limited to consequential damages, third party damages, transaction costs, attorney's fees and court costs. Any violation of these provisions will result in termination of your eligibility to participate in the Program and forfeiture of unused points.


11. Account Identification at Point of Checkout


To receive credit for your transaction, your account must be identified at time of purchase. You will be required to provide your telephone number at the point of checkout. If you do not know your telephone number, we can look you up with your email. Providing your email or phone number at the time of checkout for purposes of either checking to see if you have an account, identifying your account, or setting up a new account is voluntary and is not being requested or recorded as part of a credit card transaction.


12. Check-ins

 

Check-ins are interactions with a My Pier 1 Rewards member at one of our retail store locations. Members can have a "visit check-in" or an "event check-in." A visit check-in is defined as a visit to the store during a non-event time. An event check-in is a check-in during an in-store event and requires associate assistance to complete. During an event, an existing member who checks in may also receive a bonus check-in credit by checking in a guest at the event. By utilizing the check-in functionality, members will be automatically entered into any sweepstakes that Pier 1 is sponsoring during the time of the check-in. Official sweepstakes rules will be available for review at the time of check-in. See store associate for details on how to check-in.


13. Authorization to Collect Information and Permission to Market to Members

 

By enrolling in the Program, and/or activating or using your Pier 1 Rewards Credit Card, you acknowledge and agree: (i) that you may be asked to provide personal information about yourself, such as name, billing and shipping address, email address, phone number, date of birth, and shopping preferences, and that the information you provide will be used by Pier 1, its subsidiaries, affiliates and third-party partners as necessary to operate the Program, maximize our marketing offerings, and provide you the benefits and rewards described herein, and (ii) that we may use your personal information to send you marketing information, which may include marketing emails, text messages, direct mail pieces, and special communications about upcoming offers, promotions or decorating ideas that we feel may be of interest to you. We may contact you about the Program by mail, phone, e-mail or other methods permitted under applicable law.


14. Opting Out of Marketing

 

Members will be enrolled to receive marketing material from Pier 1 as part of the enrollment process. You may opt out of receiving My Pier 1 Rewards promotional mail, emails and/or text messages at any time by sending an email to CustomerService@pier1.com or a letter to Pier 1 Imports, Attn: Customer Service My Pier 1 Rewards, 100 Pier 1 Place, Fort Worth, TX 76102. Please be sure to include your current information and the requested changes you would like us to make to your marketing profile in your communication. You may also cancel or modify the text or email marketing communications you receive from us by following the instructions contained within our promotional emails or texts.

You can opt out of marketing materials and still participate in the Program; however, please understand that you will not receive all the great offers the Program offers.


Allow ten (10) days to process your email request and six to eight (6-8) weeks to process your postal mail request, during which period you may continue to receive communications from Pier
1. We will retain your information for legitimate business purposes or as required by law.


15. Updating Membership Information

 

We may contact you about the Program by mail, phone, e-mail or other methods permitted under applicable law. You may update and/or correct your membership information by visiting www.mypier1rewards.com or contacting us at 1-800-245-4595, or by email at CustomerService@pier1.com, or by postal mail to Pier 1, Attn: Customer Service My Pier 1 Rewards, 100 Pier 1 Place, Fort Worth, TX 76102. Your membership information must be correct in order to receive the benefits and rewards of the Program. We will not be liable for misdirected email or mail communications, including any notices under these terms or any consequences thereof where your personal information is inaccurate or no longer valid. If we believe that some of our records are inaccurate, we may contact you to verify our records. We reserve the right to cancel any account, without notice, for which we have incomplete or inaccurate personal information. The submission of false or fictitious personal information will result in all the rewards accumulated on an account being forfeited and cancelled.


16. Cancellation by Member.

You may cancel your membership at any time by notifying Customer Service at 1-800-245-4595, or by email at CustomerService@pier1.com, or by postal mail to Pier 1 Imports, Attn: Customer Service My Pier 1 Rewards, 100 Pier 1 Place, Fort Worth, TX 76102. Cancellation may take up to six to eight (6-8) weeks to process. Upon cancellation, you will no longer earn points, and all membership rewards, rewards certificates, offers and benefits will be cancelled and deactivated. Your cancellation will not affect any previously issued Reward Certificates unless you also close your Account. If your Account is closed for any reason, your membership in the Program will be terminated; however, you may re-enroll as a Pearl member at a participating Pier 1 retail store, online at www.mypier1rewards.com or by calling Customer Service at 1-800-245-4595.


17. Abuse of the Program

 

We may terminate and/or suspend your membership and right to participate in the Program, in the event we determine, in our sole and absolute discretion, that: (i) you are ineligible to participate pursuant to these terms and conditions, (ii) you have violated any terms or conditions of the Program or any applicable laws, (iii) your Account is not in Good Standing, or (iv) you committed any other fraud, abuse or circumvention of the Program and its policies and procedures. If we terminate and/or suspend your membership, we reserve the right to void any rewards and/or Reward Certificates. If your points are forfeited for any reason, we will not reinstate those points to your membership account.


18. Privacy Policy

 

Pier 1's privacy policy which can be found at http://www.pier1.com/privacy- policy is hereby incorporated by reference, and provides a more complete description on what information Pier 1 collects about you, why we collect it, how we use it, and under what circumstances we share it with third parties. If there is an inconsistency between the privacy policy and the terms and conditions set forth herein, these terms and conditions will govern.


19. Disclaimer of Representations and Warranties

 

THE PROGRAM, AND ANY ONLINE ACCOUNT MANAGEMENT SYSTEM OR APPLICATION RELATED TO THE PROGRAM, IS PROVIDED ON AN "AS IS", "AS AVAILABLE", AND "WITH ALL FAULTS" BASIS. EXCEPT FOR ANY SPECIFIC WARRANTIES PROVIDED IN THESE TERMS OR IN ADDITIONAL TERMS PROVIDED BY PIER 1, PIER 1 HEREBY FURTHER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON- INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND FREEDOM FROM COMPUTER VIRUS.

Comenity Bank does not: (a) endorse Reward Certificates or products or services purchased at Pier 1 using Reward Certificates; (b) make any express or implied warranty regarding Reward Certificates or products or services purchased at Pier 1, (c) guarantee the performance of Reward Certificates or products or services purchased on Pier 1; or (d) offer, operate or control Reward Certificates offered through this Program.

 


20. Dispute Resolution

Certain portions of this Section 20 are deemed to be a "written agreement to arbitrate" pursuant to the Federal Arbitration Act. You and Pier 1 agree that we intend that this Section 20 satisfies the "writing" requirement of the Federal Arbitration Act. This Section 20 can only be amended by written mutual agreement. If you do not agree with the below dispute resolution terms and conditions, do not enroll. If you are enrolled and do not agree with this Section 20, please cancel your membership by following the cancellation process outlined in Section 20.
  • A. Binding Arbitration. AS USED HEREIN, THE FOLLOWING DISPUTES  WILL BE "ARBITRATION DISPUTES", WHICH MAY ONLY BE RESOLVED BY BINDING ARBITRATION AS SET FORTH HEREIN: ANY AND ALL DISPUTES ARISING OUT OF, IN CONNECTION WITH OR RELATED TO THE PROGRAM, INCLUDING ANY DATA COLLECTION, DATA PRIVACY OR SECURITY, DATA BREACH, TEXT MESSAGING, OR COLLECTION, USE, OR DISCLOSURE OF INDIVIDUAL OR AGGREGATE CONSUMER INFORMATION AND DATA WHETHER PERSONALLY IDENTIFIABLE OR OTHERWISE OBTAINED THROUGH THE PROGRAM. ALL ARBITRATION DISPUTES MUST BE RESOLVED BY FINAL AND BINDING ARBITRATION IN ACCORDANCE WITH THE THEN-CURRENT COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION ("AAA"), except as modified herein, and in accordance with the AAA's Supplementary Procedures for Consumer Related Disputes. The arbitration will be administered by the AAA. The Federal Arbitration Act ("FAA") shall govern the arbitrability of all Arbitration Disputes, including the No Class Action Matters section below. BY AGREEING TO ARBITRATE, EACH PARTY IS GIVING UP ITS RIGHT TO GO TO COURT AND HAVE ANY ARBITRATION DISPUTE HEARD BY A JUDGE OR JURY. Issues relating to the enforceability of the arbitration and class action waiver provisions are to be decidedonly by a court of competent jurisdiction, and not by the arbitrator. This arbitration provision shall survive termination of these Terms or the Site. You can obtain AAA procedures, rules, and fee information as follows: 800.778.7879 and http://www.adr.org.

Opt-Out Procedures: You may choose to opt-out of this Agreement to Arbitrate by sending a written notice within thirty (30) days after the date you accept these terms for the first time. You may send your opt-out notice by mail or hand delivery to PO Box 182273 Columbus, OH 43218- 2273. Your opt-out notice must include your full name and clearly indicate your intent to opt-out of the arbitration provisions.
Prior to initiating any arbitration, the initiating party will give the other party at least sixty (60) days' advanced written notice of its intent to file for arbitration. We will provide such notice by mail or e-mail using the contact information on file with us and you must provide such notice by mail to us at 182273 Columbus, OH 43218-2273.


B. Limited Time to File Claims. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IF YOU OR WE WANT TO ASSERT A DISPUTE AGAINST THE OTHER, THEN YOU OR WE MUST COMMENCE IT (BY DELIVERY OF WRITTEN NOTICE TO THE OTHER PARTY) WITHIN ONE (1) YEAR AFTER THE DISPUTE ARISES OR IT WILL BE FOREVER BARRED.

 

C. Injunctive Relief. The foregoing provisions of this Section 20 will not apply to any legal action taken by Pier 1 to seek an injunction or other equitable relief in connection with, any loss, cost, or damage (or any potential loss, cost, or damage) relating to Program.


D. No Class Action Matters. YOU AND PIER 1  AGREE  THAT  WITH  RESPECT TO ARBITRATION DISPUTES EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING OR AS AN ASSOCIATION. All Arbitration Disputes will be heard or arbitrated only on an individual basis and will not be joined or consolidated with any other claims or arbitrations or other proceedings that involve any claim or controversy of any other party. There shall be no right or authority for any Arbitration Dispute to be arbitrated on a class action basis or on any basis involving Arbitration Disputes brought in a purported representative capacity on behalf of the general public, or other persons or entities similarly situated. But if, for any reason, any court with competent jurisdiction holds that the restriction set forth in this Section 20(D) is unconscionable or unenforceable, then our agreement in Section 20(A) to arbitrate will not apply and the Arbitration Dispute must be brought exclusively in court pursuant to Section 20(F). Notwithstanding any other provision of this Section 20, any and all issues relating to the scope, interpretation and enforceability of the class action waiver provisions contained in this "No Class Action Matters" section, are to be decided only by a court ofcompetent jurisdiction, and not by the arbitrator. The arbitrator does not have the power to vary these class action waiver provisions.


E. Small Claims Matters Are Excluded From Arbitration Requirement. Notwithstanding the foregoing, either of us may bring qualifying claims of disputes (including Arbitration Disputes) in small claims court of competent jurisdiction.


F. Federal and State Courts in Tarrant County, Texas.              Except to the extent that arbitration is required in Section 20(A), small claims actions, or with respect to the enforcement of any arbitration decision or award with respect to an Arbitration Dispute, any action or proceeding relating to the Program may only be instituted in state or Federal court in Tarrant County, Texas. Accordingly, you and Pier 1 consent to the exclusive personal jurisdiction and venue of such courts for such matters, and waive any jurisdictional, venue or inconvenient forum objections to such courts.


G. Jury Trial Waiver.  TO THE EXTENT PERMITTED BY LAW, YOU AND   WE WAIVE ANY RIGHT TO TRIAL BY JURY IN THE EVENT OF A LAWSUIT ARISING OUT OF OR RELATED TO THIS AGREEMENT. THIS JURY TRIAL WAIVER SHALL NOT AFFECT THE ARBITRATION PROVISION ABOVE (INCLUDING THE JURY TRIAL WAIVER CONTAINED THEREIN). YOU AND WE EACH REPRESENT THAT THIS WAIVER IS GIVEN KNOWINGLY, WILLINGLY AND VOLUNTARILY.


H. Severability. If any portion of the above arbitration provision, other than the Class Action Waiver, is deemed invalid or unenforceable, the remaining portions shall nevertheless remain in force. If a determination is made that the Class Action Waiver is unenforceable, only this sentence of the Arbitration Agreement will remain in force and the remaining provisions shall be null and void, provided that the determination concerning the Class Action Waiver shall be subject to appeal.


I. APPLICABLE LAW. These terms and conditions, and any additional terms of the Program will be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflicts of law provision


21. Right to Change/Modify/Cancel


Subject to any requirements or limitations of applicable law, Pier 1 reserves the right to amend, modify, limit, restrict and/or terminate the Program or any aspects or features of the Program at any time without prior notice to members. To the extent allowed by applicable law, (a) changes may apply retroactively, and may affect outstanding transactions and points, and may result in you involuntarily forfeiting points you have earned, and (b) changes will not affect issued or redeemed Reward Certificates except to the extent allowed by applicable law. Any changes or modifications to these terms and conditions and/or the Program will be effective immediately and posted on www.mypier1rewards.com.


22. General


You are responsible for any personal tax liability related to participating in the Program. The Program is void where prohibited by federal, state or local law. We reserve the right to approve, deny or revoke participation in the Program to any individual for any reason whatsoever. These terms and conditions set forth all the terms of the Program; we have no other obligation with respect to the Program beyond those described in these terms and conditions.


23. Customer Service

 

For questions or assistance regarding the Program, please contact us at 1-800-245- 4595, or by email at CustomerService@pier1.com, or by postal mail to Pier 1 Imports, Attn: Customer-Service
– My Pier 1 Rewards, 100 Pier 1 Place, Fort Worth, TX 76102.

CANADA (EXCLUDING QUEBEC) TERMS AND CONDITIONS


1. Membership

 

My Pier 1 Rewards is available to legal residents of Canada, excluding Quebec, who are at least 18 years of age or older at the time  of registration. Membership is free and no initial purchase  is required in order to become a Member. The Program requires you to provide your first and last name, your phone number, email address, mailing address and birthday to enroll. You may enroll to become a member at Pier 1 retail stores, online at www.mypier1rewards.ca, or by calling Pier 1 Customer Service at 1-800-689-0797. Depending on how you enroll, you may be required to complete/activate your account by clicking on a link provided with the activation email you will receive thereafter. You will also be required to complete your profile.


2. Program Benefits and Offers

 

My Pier 1 Rewards members receive members-only offers such as a "Welcome Offer" and a yearly "Birthday Bonus" offer, invitations to in-store events, and an extended return time on all purchases.


3. Welcome Offer

 

A "My Pier 1 Rewards Welcome Offer" will be emailed to you after your member profile is completed and/or updated with your first and last name, phone number, email address, mailing address and birth date. The offer may only be used when you shop at a Canada Pier 1 store, and is subject to the terms and conditions set forth on the offer, if any.


4. Birthday Bonus Offer

Members will receive a "My Pier 1 Rewards Birthday Bonus" offer each year during their birth month. The offer may only be used when you shop at a Canada Pier 1 store, and is subject to  the terms and conditions set forth on the offer, if any.


5. Extended Return Policy

 

My Pier 1 Rewards members receive a fifteen (15) day extended return policy on all Pier 1 purchases, bringing Pier 1's normal forty-five (45) day return period to sixty (60) days. Please see Pier 1's full return policy at https://www.pier1.ca/return_policy.html for additional merchandise return or exchange information.


6. Account Identification at Point of Checkout

 

We will request you to provide your telephone number at the point of checkout in order to locate your My Pier 1 Rewards account. If you do not know your telephone number, we can look you up with your email. Providing your email or phone number at the time of checkout for purposes of either checking to see if you have an account, identifying your account, or setting up a new account is voluntary and is not being requested or recorded as part of a credit card transaction.


7. Check-ins

 

Check-ins are interactions with a My Pier 1 Rewards member at one of our retail store locations. Members can have a "visit check-in" or an "event check-in." A visit check-in is defined as a visit to the store during a non-event time. An event check-in is a check-in during an in-store event and requires associate assistance to complete. During an event, an existing member who checks in may also receive a bonus check-in credit by checking in their guest at the event. By utilizing the check-in functionality, members will be automatically entered into any sweepstakes that Pier 1 is sponsoring during the time of the check-in. Official sweepstakes rules will be available for review at the time of check-in. See store associate for details on how to check-in.


8. Authorization to Collect Information and Permission to Market to Members

 

By enrolling in the Program, you acknowledge and agree: (i) that you may be asked to provide personal information about yourself, such as name, billing and shipping address, email address, phone number, date of birth, and shopping preferences, and that the information you provide will be used by Pier 1, its subsidiaries, affiliates and third-party partners as necessary to operate the Program and provide you the benefits and rewards described herein, and (ii) that we may use your personal information to send you marketing information, which may include marketing emails, text messages, direct mail pieces, and special communications about upcoming offers, promotions or decorating ideas that we feel may be of interest to you. All personal information collected pursuant to the Program will be subject to our Privacy Policy as set forth in the "Privacy Policy" section herein.


9. Opting Out of Marketing

 

Members will be enrolled to receive marketing material from Pier 1 as part of the enrollment process. You may opt out of receiving My Pier 1 Rewards promotional mail, emails and/or text messages at any time by sending an email to CustomerService@pier1.com or a letter to Pier 1 Imports, Attn: Customer Service My Pier 1 Rewards, 100 Pier 1 Place, Fort Worth, TX 76102. Please be sure to include your current information and the requested changes you would like us to make to your marketing profile in your communication. You may also cancel or modify the text or email marketing communications you receive from us by following the instructions contained within our promotional emails or texts.
You can opt out of marketing materials and still participate in the Program; however, please understand that you will not receive all the great offers the Program offers.
Allow ten (10) days to process your email request and six to eight (6-8) weeks to process your postal mail request, during which period you may continue to receive communications from Pier 1. We will retain your information for legitimate business purposes or as required by law.


10. Updating Membership Information

 

You may update and/or correct your membership information by visiting www.mypier1rewards.ca or contacting us at 1-800-689-0797, or by email at CustomerService@pier1.com, or by postal mail to Pier 1 Imports, Attn: Customer Service My Pier 1 Rewards, 100 Pier 1 Place, Fort Worth, TX 76102. Your membership information must be correct in order to receive the benefits and rewards of the Program. We will not be liable for misdirected email or mail communications, including any notices under these terms or any consequences thereof where your personal information is inaccurate or no longer valid. If we believe that some of our records are inaccurate, we may contact you to verify our records. We reserve the right to cancel any account, without notice, for which we have incomplete or inaccurate personal information. The submission of false or fictitious personal information will result in all the rewards accumulated on an account being forfeited and cancelled.


11. Cancellation by Member

 

You may cancel your membership at any time by notifying Customer Service at 1-800-245-4595, or by email at CustomerService@pier1.com, or by postal mail to Pier 1 Imports, Attn: Customer Service My Pier 1 Rewards, 100 Pier 1 Place, Fort Worth, TX 76102. Cancellation may take up to six to eight (6-8) weeks to process. Upon cancellation, all membership rewards, offers and benefits will be cancelled and deactivated. You may re-enroll as a member at a participating Pier 1 retail store, online at www.mypier1rewards.ca or by calling Customer Service.


12. Abuse of the Program

We may terminate and/or suspend your membership and right to participate in the Program, in the event we determine, in our sole and absolute discretion, that: (i) you are ineligible to participate pursuant to these terms and conditions, (ii) you have violated any terms or conditions of the Program or any applicable laws, or (iii) you committed any other fraud, abuse or circumvention of the Program and its policies and procedures. If we terminate and/or suspend your membership, we reserve the right to void any rewards.


13, Privacy Policy

 

Pier 1's privacy policy which can be found at https://www.pier1.ca/privacy_policy.html hereby incorporated by reference, and provides a more complete description on what information Pier 1 collects about you, why we collect it, how we use it, and under what circumstances we share  it with third parties. If there is an inconsistency between the Privacy Policy and the terms and conditions set forth herein, these terms and conditions will govern. Note that, in accordance with the privacy policy your personal information will be stored and accessible outside of Canada, including but not limited to the United States.


14. Disclaimer of Representations and Warranties

 

THE PROGRAM, AND ANY ONLINE ACCOUNT MANAGEMENT SYSTEM OR APPLICATION RELATED TO THE PROGRAM, IS PROVIDED ON AN "AS IS", "AS AVAILABLE", AND "WITH ALL FAULTS" BASIS. EXCEPT FOR ANY SPECIFIC WARRANTIES PROVIDED IN THESE TERMS OR IN ADDITIONAL TERMS PROVIDED BY PIER 1, PIER 1 HEREBY FURTHER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND FREEDOM FROM COMPUTER VIRUS.


15. Dispute Resolution

 

Certain portions of this Section 17 are deemed to be a "written agreement to arbitrate" pursuant to the Federal Arbitration Act. You and Pier 1 agree that we intend that this Section 17 satisfies the "writing" requirement of the Federal Arbitration Act. This Section 17 can only be amended by mutual agreement. If you do not agree with the below dispute resolution terms and conditions, do not enroll. If you are enrolled and do not agree with this Section 17, please cancel your membership by following the cancellation process outlined in Section 13.


  • A. Binding Arbitration. AS USED HEREIN, THE FOLLOWING DISPUTES WILL BE "ARBITRATION DISPUTES", WHICH MAY ONLY BE RESOLVED BY BINDING ARBITRATION AS SET FORTH HEREIN: ANY AND ALL  DISPUTES ARISING OUT OF, IN CONNECTION WITH OR RELATED TO THE PROGRAM, INCLUDING ANY DATA COLLECTION, DATA PRIVACY OR SECURITY, DATA BREACH, TEXT MESSAGING, OR COLLECTION, USE, OR DISCLOSURE OF INDIVIDUAL OR AGGREGATE CONSUMER INFORMATION AND DATA WHETHER PERSONALLY IDENTIFIABLE OR OTHERWISE OBTAINED THROUGH THE PROGRAM. ALL ARBITRATION DISPUTES MUST BE RESOLVED BY FINAL AND BINDING ARBITRATION IN ACCORDANCE WITH THE THEN-CURRENT COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION ("AAA"), except as modified herein, and in accordance with the AAA's Supplementary Procedures for Consumer Related Disputes. The arbitration will be administered by the AAA. The Federal Arbitration Act ("FAA") shall govern the arbitrability of all Arbitration Disputes, including the No Class Action Matters section below. BY AGREEING TO ARBITRATE, EACH PARTY IS GIVING UP ITS RIGHT TO GO TO COURT AND HAVE ANY ARBITRATION DISPUTE HEARD BY A JUDGE OR JURY. Issues relating to the enforceability of the  arbitration and class action waiver provisions are to be decided only  by a court of competent jurisdiction, and not by the arbitrator. This arbitration provision shall survive termination of these Terms or the Site. You can obtain AAA procedures, rules, and fee information as follows: 800.778.7879 and http://www.adr.org.

 

  • B. Limited Time to File Claims. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IF YOU OR WE WANT TO ASSERT A DISPUTE AGAINST THE OTHER, THEN YOU OR WE MUST COMMENCE IT (BY DELIVERY OF WRITTEN NOTICE TO THE OTHER PARTY) WITHIN ONE (1) YEAR AFTER THE DISPUTE ARISES OR IT WILL BE FOREVER BARRED.
  • C. Injunctive Relief.   The foregoing provisions of this Section 17 will not apply  to any legal action taken by Pier 1 to seek an injunction or other equitable relief in connection with, any loss, cost, or damage (or any potential loss, cost, or damage) relating to Program.

 

  • D. No Class Action Matters. YOU AND PIER 1 AGREE  THAT  WITH RESPECT TO ARBITRATION DISPUTES EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING OR AS AN ASSOCIATION. All Arbitration Disputes will be heard or arbitrated only on an individual basis and will not be joined or consolidated with any other claims or arbitrations or other proceedings that involve any claim or controversy of any other party. There shall be no right or authority for any Arbitration Dispute to be arbitrated on a class action basis or on any basis involving Arbitration Disputes brought in a purported representative capacity on behalf of the general public, or other persons or entities similarly situated. But if,  for any reason, any court with competent jurisdiction holds that the restriction set forth in this Section 17(D) is unconscionable or unenforceable, then our agreement in Section 17(A) arbitrate will not apply and the Arbitration Dispute must be brought exclusively in court pursuant to Section 17(F). Notwithstanding any other provision of this Section 17, any and all issues relating to the scope, interpretation and enforceability of the class action waiver provisions contained in this "No Class Action Matters" section, are to be decided only by a court of competent jurisdiction, and not by the arbitrator. The arbitrator does not have the power to vary these class action waiver provisions.
  • E. Small Claims Matters ARE EXCLUDED FROM ARBITRATION REQUIREMENT. Notwithstanding the foregoing, either of us may bring qualifying claims of disputes (including Arbitration Disputes) in small claims court of competent jurisdiction.
  • F. Federal and State Courts in Tarrant County, Texas. Except to the extent that arbitration is required in Section 17(A), small claims actions, or with respect to the enforcement of any arbitration decision or award with respect to an Arbitration Dispute, any action or proceeding relating to the Program may only be instituted in state or Federal court in Tarrant County, Texas. Accordingly, you and Pier 1 consent to the exclusive personal jurisdiction and venue of such courts for such matters, and waive any jurisdictional, venue or inconvenient forum objections to such courts.
  • H Severability. If any portion of the above arbitration provision, other than the Class Action Waiver, is deemed invalid or unenforceable, the remaining portions shall nevertheless remain in force. If a determination is made that the Class Action Waiver is unenforceable, only this sentence of the Arbitration Agreement will remain in force and the remaining provisions shall be null and void, provided that the determination concerning the Class Action Waiver shall be subject to appeal.

     G. Jury Trial Waiver. TO  THE EXTENT PERMITTED BY  LAW, YOU AND  WE WAIVE ANY RIGHT TO TRIAL BY JURY IN THE EVENT OF A LAWSUIT ARISING OUT OF OR RELATED TO THIS AGREEMENT. THIS JURY TRIAL WAIVER SHALL NOT AFFECT THE ARBITRATION PROVISION ABOVE (INCLUDING THE JURY TRIAL WAIVER CONTAINED THEREIN). YOU AND WE EACH REPRESENT THAT THIS WAIVER IS GIVEN KNOWINGLY, WILLINGLY AND VOLUNTARILY . Severability. If any portion of the above arbitration provision, other than the Class Action Waiver, is deemed invalid or unenforceable, the remaining portions shall nevertheless remain in force. If a determination is made that the Class Action Waiver is unenforceable, only this sentence of the Arbitration Agreement will remain in force and the remaining provisions shall be null and void, provided that the determination concerning the Class Action Waiver shall be subject to appeal.

  • I. APPLICABLE LAW.  These terms  and conditions, and any additional terms   of the Program will be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflicts of law provisions
16. Right to Change/Modify/Cancel

 

Pier 1 reserves the right to amend, modify, limit, restrict and/or terminate the Program or any aspects or features of the Program at any time without  prior notice to members. Any changes  or modifications to these terms and conditions and/or the Program will be effective immediately and posted on www.mypier1rewards.ca/terms.


17. General


You are responsible for any personal tax liability related to participating in the Program. The Program is void where prohibited by federal, state or local law. We reserve the right to approve, deny or revoke participation in the Program to any individual for any reason whatsoever. These terms and conditions set forth all the terms of the Program; we have no other obligation with respect to the Program beyond those described in these terms and conditions.


18. Customer Service

 

For questions or assistance regarding the Program, please contact us at 1-800-689-0797, or by email at CustomerService@pier1.com, or by postal mail to Pier 1 Imports, Attn: Customer- Service – My Pier 1 Rewards, 100 Pier 1 Place, Fort Worth, TX 76102.