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Customer Care
Customer Care Hours
  • Monday - Saturday
  • 8am - 9pm ET.
  • Closed Sunday, New Years, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas
  • Live Customer Care hours may vary on holidays. Access automated Customer Care 365 days a year, 24 hours a day, 7 days a week.

    Customer Care Address

    Comenity Capital Bank

    PO Box 183003

    Columbus OH, 43218