Confirm Your Identity

We're sorry, we don't recognize the device you are using. For your protection, please confirm your identity.

Request an ID Code

To confirm your identity, we need to send a unique ID code to the mobile number or email address connected to your credit card Account.


How do you want to receive the code?

  • Send Text

    No mobile number found.

  • Send Email

    No email address found.

Are your mobile number and email both incorrect?

Please contact Customer Care at 1-866-888-1569 (TDD/TTY: 1-800-695-1788).


*United States/domestic numbers only. Standard message and data rates may apply. Message frequency may vary. View Carrier List

Carrier List

ACS/Alaska
Aio Wireless/Cricket
Appalachian Wireless
AT&T
Bandwidth
Bluegrass Cellular
Boost
Cablevision
Carolina West.Pioneer Cellular
Cellcom
Cellone Nation
Cellular One of East Central Illinois
Chat Mobility
Copper Valley
Cspire
DTC Wireless
Duet
Element Mobile
Epic Touch
Flat Wireless/ClearTalk Wireless
GCI
Google Voice
Illinois Valley Cellular
Immix/Keystone Wireless
Inland Cellular
iWireless
Leaco
Metro PCS
Mobi PCS
Mobile Nation/SI Wireless
Mosaic Telecom
MTA
Nex-Tech Wireless
Northwest Missouri Cellular
nTelos
Panhandle Telecommunications
Peoples
Pine Cellular
Plateau Wireless
RINA Wireless
Sagebrush Cellular/ Nemont
Sprint
SRT Wireless
Thumb Cellular
T-Mobile
U.S. Cellular
United Wireless
Verizon Wireless
Viaero Wireless
Virgin
WCC/ West Central Wireless

Carrier not found?

If you do not see your carrier listed, that means we're unable to text you a unique ID code. Choose the "Send Email" option instead or contact Customer Care at 1-866-888-1569 (TDD/TTY: 1-800-695-1788).

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