Important Update regarding your Modell's MVP® Visa® Credit Card account.

The Modell's MVP® Visa® Credit Card program has been discontinued as of 3/13/2020, and accounts are no longer accepted for purchases. All accounts that are not already closed, including yours, will be closed on 4/29/2020. If you have any questions, please call us at 1-855-334-3686 (TDD/TTY: 1-888-819-1918). We are here to help you!

FAQ(s)

  • What will happen to my account?

    Your account is no longer being accepted as a form of payment as of 3/13/2020. All accounts, not already closed, will be closed on 4/29/2020. We will continue to serve you and service your account until your balance is paid in full.

  • What will happen to my credit card benefits?

    Any currently issued card reward certificates and other card offers are no longer being accepted as of 3/13/2020. No further card reward certificate or card offers will be issued effective immediately.

  • How can I pay my bill?

    You can pay your bill using the following methods:

    1. Online: Make a payment now. Not signed in? Sign in now.
    2. Mail: Pay by mail. Not signed in? Sign in now.
    3. Phone: Call Customer Care at 1-855-334-3686 (TDD/TTY: 1-888-819-1918).

    Please note in store payments are no longer being accepted.

  • Will this change impact my credit?

    For questions on how this change may impact your credit, please contact one of the credit reporting agencies directly. Comenity Capital Bank Customer Care is unable to answer questions related to the impact on your credit score.