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Customer Care
1-866-907-5612
TDD/TTY
1-800-695-1788
Customer Care Hours
  • Monday - Saturday
  • 8AM - 12AM EST.
  • Sunday
  • 9AM - 10PM EST.
  • Live Customer Care hours may vary on holidays. Access automated Customer Care 365 days a year, 24 hours a day, 7 days a week.

    Customer Care Address

    Comenity Bank
    PO Box 182273
    Columbus, OH 43218-2273