In-Store Payment:
- You may continue to pay your bill in-store during normal store hours.
- Please note as of October 22, 2017, when making a payment in store you will no longer be able to use credit and/or debit card to make your payment. You may still use cash or check when paying in store.
On or Before October 21, 2017
Online Payments - Visit Kay.com to make electronic payments to pay your account.
Phone Payments - Please call the phone number on the back of your current Kay Jewelers LONG LIVE LOVE Credit Card.
Mail-In Payments - Please continue mailing payments to Sterling at the address on your billing statement.
On or After October 22, 2017
Online Payments - Electronic payments available with Comenity Bank: register your account at comenity.net/kay
Phone Payments - Phone payments available with Comenity Bank at (855) 506-2499 (TDD/TTY: 1-800-695-1788). Fee up to $15.00 may be charged for expedited payments by phone.
Mail-In Payments - For all payments due on or after October 22, 2017, please mail payments to: Comenity Bank, PO BOX 659728, San Antonio, TX 78265-9728