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Customer Care
1-855-408-1662
TDD/TTY
1-888-819-1918
Customer Care Hours
  • Monday - Saturday
  • 8am - 9pm
  • Closed New Year, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas
  • Live Customer Care hours may vary on holidays. Access automated Customer Care 365 days a year, 24 hours a day, 7 days a week.

    Customer Care Address

    Comenity Capital Bank
    PO Box 183003
    Columbus, OH 43218-3003