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- I am locked out of my Account. What do I do?
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Customer Care
1-844-271-2657TDD/TTY
1-888-819-1918Customer Care Hours
Live Customer Care hours may vary on holidays. Access automated Customer Care 365 days a year, 24 hours a day, 7 days a week.
Customer Care Address
Comenity Capital Bank
PO Box 183003
Columbus, OH 43218-3003
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