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Credit Card Agreement

Below you will see the current general Your Forever 21 Credit Card or Forever 21 Visa® Credit Card account agreement for the Forever 21 Visa® Credit Card. This Agreement may not reflect your specific terms and conditions.

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For Existing Cardholders - Request a Copy by Mail

If you are an existing cardholder and would like to request a copy of your Forever 21 Visa® Credit Card Account Agreement, please complete the secure form below so we can locate your account. You will receive a letter from us at the address associated with your account (which may be different than the address you enter here). If your billing address is outside of the U.S. or you'd like to request your Credit Card Account Agreement by phone, please call 1-866-412-5563 (TDD/TTY: 1-888-819-1918).

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Please review your information before submitting. Any incorrect information may prevent us from locating your account.

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What is a Credit Card Agreement (CCA)?

A Credit Card Agreement or CCA is a legally binding contract that details the financing and payment terms, conditions and interest rate(s) of your credit card account with Comenity Bank or Comenity Capital Bank. You may request a copy of your CCA or view it online at anytime.

Who is Comenity?

Comenity is the company behind your credit card (and the credit cards of more than 33 million cardmembers). Top brands --- including some of your favorites --- use our banks, Comenity Bank and Comenity Capital Bank, to build their credit programs. Learn more about us at