Forgot Username or Password

No problem, we just need to find your account and confirm your identity before we proceed.

Your Elder-Beerman Credit Card Account

Enter the requested details

If you know your Account number or can find it on your card or monthly statement, enter it here. If not, enter the user name you chose when you registered for online access to Account Center.
When you registered, you provided identification that helped us confirm who you are. Select the type of identification you provided. Alternate Identification may include your Federal Tax ID or passport number.

To protect your privacy, let's find your Account and confirm your identity as the cardholder.