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Customer Care
1-855-567-7738
TDD/TTY
1-800-695-1788
Customer Care Hours
  • Monday - Saturday
  • 8am - 9pm ET.
  • Sunday: Closed.
  • Live Customer Care hours may vary on holidays. Access automated Customer Care 365 days a year, 24 hours a day, 7 days a week.

    Customer Care Address

    Comenity Bank

    PO Box 182273

    Columbus OH, 43218-2273