Help

Report Lost or Stolen Blue Nile Credit Card Account

Keeping your Blue Nile account secure is important to us. If your account information is ever lost or stolen, please call our Customer Care team at 877-258-6953 (TDD/TTY: 1-888-819-1918) immediately.

Help and Customer Care

View secure message center

Secure Message Center is your resource for secure online communication about your Blue Nile Credit Card account.

Customer Care information

To speak with a member of our customer care team, please contact us:

Customer Care

877-258-6953

TDD/TTY

1-888-819-1918

Customer Care hours

Monday - Saturday
8am - 9pm ET.
Closed Sundays

Live Customer Care hours may vary on holidays. Automated Customer Care is available 24 hours, 7 days a week.

Customer Care address

Comenity Capital Bank
P.O. Box 183003
Columbus, Ohio 43218-3003

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