Chip Card

Frequently Asked Questions (FAQs)

• Why am I receiving a new card?
  Your card now includes chip technology, which provides an enhanced level of security and global acceptance to better protect you and your data.
• Why is my authorized buyer's card number different than mine?
  It's a security measure. Your Account is still shared; it's just that each card comes with its own secure chip to better protect your Account information.
• How does chip technology protect me?
  Every time you use your card at a chip-enabled terminal, the embedded chip generates a unique transaction code. This prevents stolen data from being used fraudulently.
• What should I do with my old My BJ's Perks® Mastercard® Credit Card?
  Once you activate your new chip card, please destroy the old card.
• Where can I use my chip card?
  You can use it anywhere My BJ's Perks® Mastercard® Credit Card is accepted. Complete your purchase using chip technology or simply swipe your card.
• How do I pay at a chip-enabled terminal?
  It's easy to make purchases with your chip-enabled credit card. Simply insert the chip end of your card into the terminal with the chip facing up. Leave your card in the terminal, and follow the on-screen prompts. Remove your card from the terminal when prompted, then sign for your purchase and take your receipt.
• Why do I need to leave my card in the chip-enabled terminal?
  This lets the embedded chip create a unique transaction code. If you remove your card too soon, the transaction is cancelled so please wait for the remove card prompt.
• How do I tap to pay?
  Your chip card has an even easier way to pay. If you see this symbol at a terminal, you can tap your card instead of inserting or swiping. When you are ready to pay, simply tap the card and follow the prompts.
• Can I still swipe my chip card to pay?
  Yes. If the terminal is not chip-enabled, you may still swipe your card to complete your purchase.
• Do I need to enter a PIN to pay with a chip-enabled credit card?
  No. You will not need to enter a PIN when paying with your My BJ's Perks® Mastercard® Credit Card.
• With my new chip card, has my card information changed?
  For your convenience, your card number has not changed. Your chip card may have a new expiration date and security code, so be sure to update your information with any merchant, seller or institution to which you've given your card information.
• Will I have to pay any fees to use my chip card?
  No. There are no additional fees to use your new chip card.
• Does my new chip card offer me all the same benefits as my old card?
  Yes. You can count on the same benefits and earn the same rewards as always.