Use Apple Pay™ with your ALL Rewards Mastercard Credit Card!

FAQ(s)

• Where can I use Apple Pay?

  Apple Pay is accepted at many of the store locations you already enjoy, and new places are being added regularly. You can also use Apple Pay in a growing number of apps, and on participating websites using Safari on your Mac, iPhone or iPad. Visit Apple's website for an up-to-date listing of Apple Pay acceptance.

• How do I add my ALL Rewards Mastercard Credit Card to my Apple Pay wallet?

  You can easily add your to Apple Pay by following these four steps:

  Step 1: Open the Wallet app and tap the "+" sign to the right of the Apple Pay logo.
  Step 2: Follow the steps provided to add a new card, and tap Next.
  Step 3: We will verify your information to decide if it can be added to Apple Pay. (NOTE: You may be asked for additional information or to contact Customer Care to verify your card as an added security measure.)
  Step 4: After your card has been verified, tap Next. You can now use Apple Pay.

  To use Apple Pay with Safari on a Mac model without built-in Touch ID, select Apple Settings > Wallet & Apple Pay, and turn on Allow Payments on Mac.

  Remember to add your card to any device that you want to use with Apple Pay. Visit Apple support to see a list of compatible devices.

• How do I make my ALL Rewards Mastercard Credit Card the default card in Apple Pay?

  The first card added to Apple Pay is automatically set as your default payment card. To make ALL Rewards Mastercard Credit Card your default card, access your device's settings, tap or click Wallet & Apple Pay, and choose the Default Card option located in the Transaction Defaults section. Choose your ALL Rewards Mastercard Credit Card as your default.

• Can my Authorized Buyer add their card to their Apple Pay?

  Authorized Buyers are eligible to add their card to the Apple Pay wallet by following their device setup instructions.

• Will I continue to earn rewards and benefits from my credit or debit cards when I pay using Apple Pay?

  Yes. When you pay with Apple Pay, you'll continue to get the rewards, benefits, and security that your credit card provides.

• How can I view my recent Apple Pay transactions?

  When you view your card in Wallet, you'll automatically see the last transaction for your ALL Rewards Mastercard Credit Card. You can also view the last ten transactions for your card. Tap the card, then the information icon, and then the Transactions tab. You can also view and search all of your transactions on Account Center, including those made with Apple Pay.

• How secure is Apple Pay?

  Apple Pay is safer than using a traditional credit or debit card. Every transaction on your iPhone, iPad, or Mac requires you to authenticate using Touch ID or your passcode and your Apple Watch requires your passcode every time you put it on. Your card number is never stored on your device or Apple's servers, and when you pay, your actual card number and identity are never shared with the merchant. Additionally, Apple Pay only retains anonymous transaction information and it cannot be tied back to you.

• What should I do if my credit card is lost or stolen?

  Call Customer Care immediately at 1-888-292-5707 (TDD/TTY: 1-800-695-1788). You may also find the Customer Care phone number within the Contact Comenity or Comenity Capital Bank feature, which you can access by clicking the information icon in Apple Pay.

• What should I do if my Apple device is lost or stolen – with Apple Pay active on it?

  Use the Find my iPhone app or visit iCloud to suspend or remove the ability to pay with Apple Pay from that device. Or contact Customer Care at 1-888-292-5707 (TDD/TTY: 1-800-695-1788) to assist you.

• If I receive a replacement card, do I need to update my card information in Apple Pay?

  No. Once the new card is activated your card information will be updated in Apple Pay.